3/1/2023 0 Comments Email spotify support![]() ![]() That said, you’re losing out on business growth if you don’t focus on brand loyalty. ![]() And, when compared to the cost of customer acquisition, customer retention costs almost 5x less than bringing new customers under your umbrella. A study from Harvard Business School found that increasing customer retention rates by even 5% can boost your company’s profits by 25-95%. ![]() Long-term customers are more valuable to your company’s growth than you may think. ![]()
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